1. Use of Our Website

By using our website, you confirm that you are at least 18 years of age, or that you are the age of majority in your jurisdiction and have given us your consent to allow any of your minor dependents to use this site.

You agree not to use our site for any unlawful purpose or in a way that could damage, disable, overburden, or impair our services. Prohibited activities include but are not limited to:

2. Products & Availability

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction at our sole discretion, on a case-by-case basis.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your monitor's display of any color will be accurate.

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products or services obtained by you will meet your expectations.

3. Pricing & Payment

All prices are displayed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify or discontinue a product or service at any time without liability.

We reserve the right to refuse any order placed with us. In the event of a pricing error, we reserve the right to cancel an order and issue a full refund.

All payments are processed securely through Shopify Payments. By providing your payment information, you represent and warrant that you are authorized to use the payment method provided.

4. Orders & Contract

When you place an order, you are making an offer to purchase. A contract is formed only when we confirm your order and dispatch the goods. We reserve the right to decline any order at our discretion.

You may cancel an order within 12 hours of placing it by contacting us at support@thehealthylab.org. After 12 hours, your order may already be in processing and cannot be cancelled — however, you retain your right to return the item under our 30-day return policy.

5. Shipping & Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by customs, postal services, or events beyond our control. Risk of loss and title for items pass to you upon delivery.

You are responsible for providing an accurate shipping address. We are not liable for orders delivered to an incorrect address provided by you. Please review our full Shipping Policy for complete details.

6. Returns & Refunds

We offer a 30-day return policy on physical products. Digital products are non-refundable unless defective. For full details, please review our Return & Refund Policy.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of The Healthy Lab or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

8. Disclaimer of Warranties

Our products and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

We make no representations about the suitability, reliability, or accuracy of the information, products, and services contained on this website for any purpose.

9. Limitation of Liability

To the fullest extent permitted by law, The Healthy Lab shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products — including loss of profits, data, or goodwill — even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or related to these Terms shall not exceed the amount you paid for the product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless The Healthy Lab and its operators, affiliates, and employees from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of our website, your violation of these Terms, or your violation of any third-party rights.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts. We will attempt to resolve any disputes informally before pursuing formal legal action — please contact us first at support@thehealthylab.org.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to our website. The "Last updated" date at the top of this page will reflect when changes were made. Your continued use of our store after any changes constitutes your acceptance of the updated Terms.