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Common Questions

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📦Where is my order? +

You'll receive a tracking link by email within 24 hours of your order shipping. Check your inbox and spam folder. If you still can't find it, email us with your order number and we'll send the tracking info right away.

↩️How do I return or get a refund? +

Email us within 30 days of receiving your order. Defective item? We'll send a free replacement — no return needed. Changed your mind? Return in original condition for a full refund processed within 3–5 business days.

💳I was charged but didn't get a confirmation email +

Check your spam or promotions folder first. If still missing, contact us with the email you used to order — we'll resend your confirmation immediately.

🎁Can I change or cancel my order? +

Contact us as soon as possible. Orders can be changed or cancelled within 12 hours. After that they may have shipped — but you can still return within 30 days for a full refund.


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