Privacy policy
Privacy Policy
Last updated: March 24, 2026
The short version — what you need to know at a glance:
This Privacy Policy describes how The Healthy Lab ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from thehealthylab.org. We are committed to protecting your privacy and being transparent about how we handle your data.
Information We Collect
When you visit our store or make a purchase, we may collect the following information:
Name, email address, shipping address, billing address, phone number (when provided during checkout or contact forms).
Payment is processed securely by Shopify Payments. We do not store your credit card number or payment details on our servers.
IP address, browser type, pages visited, time spent on pages, referring URLs, and other analytics data collected automatically when you visit our site.
We use cookies to remember your cart, preferences, and improve your shopping experience. You can disable cookies in your browser settings, though some features may not work properly.
How We Use Your Information
We use the information we collect to:
Sharing Your Information
We do NOT sell, trade, or rent your personal information to third parties.
We may share your information only with trusted third-party service providers who help us operate our business, including:
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
You can control or disable cookies through your browser settings. Note that disabling some cookies may affect the functionality of our store.
Your Rights
Depending on your location (including the EU, UK, California), you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data ("right to be forgotten").
Unsubscribe from marketing emails at any time using the link in any email.
To exercise any of these rights, email us at support@thehealthylab.org. We will respond within 30 days.
Data Security
We take data security seriously. Our store is hosted on Shopify, which is PCI-DSS compliant and uses 256-bit SSL encryption to protect your data in transit.
While we take every precaution to protect your information, no method of internet transmission is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of any data breach that affects your personal information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including processing orders, providing customer support, and complying with legal obligations. If you request deletion of your data, we will erase it within 30 days, except where retention is required by law (e.g., financial records).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our store after changes constitutes your acceptance of the updated policy.
Privacy Questions?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out.
support@thehealthylab.org · Response within 2 hours · 24/7